Reference

Privacy Policy for India Accounts

This page explains how matkaking collects, uses, stores, and shares your data when you open an account, sign in, or send a privacy request.

IndiaUPIPaytmPhonePe
matkaking Privacy Policy for India Accounts
CONTACT ROUTES

Privacy Request Contact Paths

When you need help with this policy, we keep the route simple. Send us a message from your account using the privacy subject, write from your…

Registered Email Send a mail from the address linked to your account if you want a…
Account Form Use the account form to choose a privacy request when you cannot mail us…
Chat Support If you are already signed in, chat support can help start a privacy request…
KEEPING RECORDS

How We Protect Privacy

Our handling is built around the account you create, not around extra data we do not need.

Account Data

We keep the details you give at sign-up, plus login timestamps and device signals, so we can confirm ownership and…

Cookies

Session cookies help us remember that you are signed in, hold your language choice, and keep forms from clearing while…

Payment Records

When you add funds through UPI, Paytm, PhonePe, or Google Pay, we store the transaction reference and status to match…

Device Security

If a password reset, email change, or phone change is requested, we check recent account activity before making the update.

Retention

We keep records only as long as we need them for account handling, dispute checks, and legal duties that apply…

Your Requests

You can ask for access, correction, or deletion by contacting us from your registered channel.

Common Questions on Privacy

If you want to know what sits inside your file, how we use it, or how to ask for changes, this section keeps the path simple. We answer privacy questions through the same channels used for account support, and we verify identity before releasing anything. Access, correction, and deletion requests are handled where local law permits, so the result can depend on your location and the record involved. If a change is not possible, we explain why and what we can do instead.

We keep the details you submit, such as name, phone number, email, login history, and device signals, so we can confirm ownership, handle requests, and keep the record tied to the right person.

Payment references help us match transfers, spot failed entries, and answer disputes. We store only the reference, time stamp, and status that are needed to connect the transaction to your account.

Session cookies remember that you are already signed in, hold your language choice, and stop forms from clearing while you move around. You can remove them in your browser, though some settings may reset.

Yes, you can ask for a copy from your registered channel. We confirm ownership first, then share the records we are allowed to release under local law and our retention rules.

Yes. If a name, phone number, or email is wrong, send the update request and we will check the proof, compare it with the active record, and make the change where permitted.

We keep records only for as long as we need them for account handling, dispute checks, legal duties, and security logs. After that period, we remove or anonymise them where possible.

Use the registered email, the account form, or chat support to reach us. Once we confirm it is really you, we can review access, correction, deletion, or any other allowed change.